Embracing Difficult Conversations in Organizations

Is the fear of conflict holding your team back from reaching its highest potential? Avoidance doesn’t prevent problems—it allows them to grow.

The Riehl Method gives your team the tools to engage in truth-telling, eliminating costly misalignment and wasted time.

Lack of Follow-Through

People say the right things but don’t do them—deadlines are missed, and money is lost. 

The Real Cost of
Avoiding Difficult Conversations

Endless Operational Fires

Time and energy are drained putting out the same problems instead of focusing on long-term success.

Fear of Speaking Up

People hesitate to challenge the status quo, keeping problems buried rather than solved.

Blame Over Accountability

A scapegoat culture destroys morale and prevents real problem-solving.

Leadership Bottlenecks

A few top performers carry the weight while others disengage.

What Changes When You
Work With Jess

  • Shift from Conflict Avoidance to Productive Dialogue

    Equip your team with the confidence and tools to navigate tough conversations without defensiveness.

  • Clarify Expectations & Accountability

    Replace confusion and frustration with clear performance standards, deadlines, and follow-through.

  • Build a Culture of Trust & Transparency

    Move from an illusion of transparency to a reality where honesty fuels alignment and results.

  • Empower Individuals at Every Level

    Free leadership from micromanagement by equipping teams with the “why” behind every decision.

  • Turn Difficult Conversations into a Competitive Advantage

    When accountability becomes second nature, engagement, retention, and profitability follow.

  • Deep-Dive Assessment: We gain perspective and feedback from every level of your organization, revealing what’s working, what’s not, and why.

  • Tailored Strategy: We utilize the insight uncovered to bridge the gap between leadership vision and real-world execution, ensuring clarity and alignment.

  • Practical Tools & Training: Through executive coaching we equip your team with frameworks and language to uncover the elephant in the room and embrace conflict productively—without defensiveness or fear.

  • Sustainable Culture Change: Through interactive workshops we shift your team from an illusion of transparency to a reality of trust, where open dialogue drives accountability and results.

How We Work

Why People Choose Jess

  • “I could clearly see her ability to cut through the noise, focus on the elephant in the room and develop a plan to deal with the root cause of some complex issues, all while making it seem simple to lean in and achieve our goals. She has such a keen ability to bridge gaps, developing trust at every level and in many cases finding the diamonds in the rough.”

    Rhonda Farrell | Director of Operations, Restoration Company

  • “She was able to seamlessly help us navigate business growth while sustaining the culture that took so many years to build. Her combination of understanding people, how they work and all the emotions that go into the day-to-day, while also the ability to deeply analyze all business aspects is incredible.”

    Ryan Wilson | Owner of The Wilson Group, Real Estate

  • “If you are fortunate enough to meet and possibly work with Jess Riehl, you will immediately realize that she is an exceptionally talented business leader and coach. Jess is someone who installs a sense of curiosity and play, while inspiring whomever she is consulting, coaching, managing, or teaching to a core message: “you will succeed, if you find that place in yourself that you can trust.”

    Dr. Timothy Dukes | Leadership and Team Consultant, Co-Author of "Present Company: Cultivating Cultures of High Performance in Teams and Organization.”

The greatest act of respect
among a team is telling
one another the truth

Difficult conversations aren’t just a challenge—they’re an opportunity. When teams embrace truth-telling, they eliminate friction, build trust, and create an environment where real alignment—and real success—can happen.

Let’s start the conversation.